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The Dark Shadow of Groupon

I’ll give a mea culpa up front- I love being a Groupon consumer. It is an amazing way to ‘shop’ for deals on a vast array of services and products here in Toronto. At last count, the city had over 36...

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How To Answer Your Business Phone (Please!)

I love working with small businesses. I really do. The people I’ve met over the years have been amazing – inventive, creative, thoughtful, and above all, hard working. Which is why I shed a tear inside...

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